B. Carlson is not one of the big guys in the ABQ area, but they should be. Outstanding service by a top-notch company. I was a little put off when the office wasn’t able to answer simple questions, but just as they said, Alex gave me a call right away. Alex was extremely knowledgeable in the BreezeAire brand. Alex truly sold me on the product. Alex treated me like a friend — not just a customer, a skill missing in this industry. Alex made me feel as though he wanted MY business personally, and not just a job. Alex and Alejandro were perfect professionals removing the old and installing the new swamp cooler.. As I watched their handiwork, pride in their workmanship shone through. Alex and Alejandro were glad that I took interest in their work and they both showed they knew their job. B. Carlson is the name on my lips when it comes to heating and cooling.