My Service Contract is well worth the money. Sean Montano was the service tech that reviewed the heating and air installed in my home. Sean, is a very customer oriented employee and a loyal employee I am sure. I have always had Carlson's Service Contract since the equipment was installed. I am very pleased with techs that have been to my home, neatness, clean, well prepared and extremely polite. Sean has been to my home twice and is a really pleasant gentleman.