I keep Tech-Force business cards right by my phone. They have been out several times for troubleshooting first one thing then another. I had a printer issue at one point and then I called them because something else would not turn on and they figured out that it was just unplugged and I had overlooked that part! They get out to you right away with barely any delay! I would like to let them know to keep up the good work and thank you for always being kind and courteous and fixing all of the issues I have gotten myself into!