Quick turnaround time from call to appointment (scheduled on day of call for next day) and very professional. Richard was excellent in figuring out the issue with the temp control on my bathroom tub, giving me updates as he troubleshooted. He even went above and beyond when the initial replacement part didn’t work to figure out an alternative solution which fixed our problem. I can’t thank him enough for his diligent effort and expertise. He even gave me tips on other plumbing related issues I’ve had recently!