Excellent work 2 out of 3 times
I have used Mr. Handyman 3 times. The first time, someone had broken into our house and they helped us put in a new sliding door system and worked out perfectly. The second time, they replaced the grout in the shower; everything was great and they were professional across the board.
This third time around, we had some water damage and after they fixed it they had to paint the place. They said that they were going to match the original paint, but it did not match. I did not complain because we are also going to repaint our place. The fact that they said they would match it and then did not deliver is what made me rate them 3 stars.
For the other instances, I rate them a 5, so that averages 4 stars on their service and total experience. Overall, they have been very professional.