In the beginning, my dealings with the general contractor at Mr. Handyman were good. Following the initial process, there seemed to be some communication issues with the contractor and the carpenter. The contractor ended up pulling the carpenter off the job, so I had to wait to have the service performed. For the most part, the actual work was good, although they did not do the trim they were contracted to do. I cannot say I can recommend them for this type of job in the future, as this was not the best experience.