Choate's AC& Heating rep. visited my home due to AC systems outage the week of 6-30-16 temps reached 100 that week. He diagnosed 1 system needed freon, 1 needed a motor, and another leaking. He added 4 tons of freon in one system and recommended comfort advisor to visit on other systems. Advisor came out day later and experienced the heat in the area where freon was added in which we had fan installed in room. He advised we needed to install 2 new units at a cost of about $17,000.00. Told him we wanted to think about it, call office about the unit freon was added to not keeping cool they sent another tech out that said unit was leaking I told him he just put in the day before.
He said that's chance you take with adding freon however I paid them$427.00 for the chance occurrence from this so called knowledgeable company. I called out another company and all units in home working for less than $500. They also added freon that didn't leak out the very next day. I don't believe he ever added any and this was a move to get me to purchase new units I'm very disappointed in the service I received when called about $427 refund they told me I could use it toward the new installation. Which alerted me to get a second opinion. I WARN all homeowners to get second opinions and make sure they're not from Choate's.