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Choate’s is an equal employment opportunity employer that does not discriminate against anyone based on color, religious preference, gender, etc. Choate’s has policies in place that clearly state that no one at Choate’s is to participate in discrimination of any kind, at anytime and against anyone. Discrimination is not tolerated at Choate’s. Period. Discrimination is not in line with Choate’s principles, ethics or morals. Therefore, Choate’s takes this allegation very seriously. However, your post does not state what this person said or did to you to make you think she is racist. Instead, your post judges someone based upon her clothing and speech, which in itself is ironic. Moreover, there is no way for you to judge how she leads, as you do not work with or for her. Choate’s is very proud to have its current Customer Service Supervisor (assuming that is to whom you are referring) as part of the Choate’s family, as she is kind, patient, hardworking and a joy to be around. Her team loves her, as does the Company. Choate’s has never had to reprimand its Customer Service Supervisor for anything, especially accusations of impartiality, racism or exhibiting a bad attitude towards a customer. Notwithstanding, your accusation is too serious to be ignored so I would ask that you contact us at 901-755-4797 and ask for Justin to discuss this incident in more detail.

Choate's Air Conditioning, Heating, & Plumbing commented on 09/20/2019