I've been calling Choate's Air Conditioning, Heating, & Plumbing for all our house's HVAC problems, for a while, now. For the most part, all our experiences have been really good. Most recently, they didn't relight the pilot lights downstairs, after they finished their work, but I have a handy husband, so it wasn't really a problem, and they probably just forgot... Usually, their service is terrific, and, overall, we've been very happy, so we'll definitely continue returning.