I had a complete central air and heat installation in my home. I have lived here since 1984 and had window units and floor furnaces, one of which was not operational. I was nervous about having this done but I have to say that Choates was amazing from the sales person to the installers. The installers were considerate, neat, and courteous. They did an amazing job and definitely went above and beyond the call of duty. They listened and answered any questions I had. They could not have been more professional. I am so excited and pleased with the work. They made feel that I was important and they wanted to do a good job. The service overall was excellent from the salesman to the project manager to the electrician, the plumber, and the installers. I would definitely recommend Choates to my friends.