This is one of the first air conditioning companies that didn't try to sell us something that we don't not have to have. We got a quote from Conway first and they told us it would be up in the 1000's of dollars to fix. They found "so much" that needed repaired. They were cheesey in their approach. Choates came in, told us exactly what was wrong and gave us a price much much less. They seem to be very ethical and genuinely want to help solve the problem by doing the RIGHT thing. We will go back to them b/c they were not dishonest with us like Conway..