This was my first time using Choate's Air Conditioning, Heating, & Plumbing. When I called to set up the appointment they were very professional and informative. Jeremy was the service technician that came out. He had a great attitude and knew exactly what he was doing. I even bought a premium policy because of his knowledge. He changed some filters on my system to get it to blow cold air again. I was very impressed with how quickly everything was resolved.