Long Beach Heating and Air and staff were very helpful. They were on time to both appointments that was set. Tom was so patient with me and answered all my questions and Tom took the time to explain when I didnt understand the repair. Justin & Henry completed the repair, again on time and completed the work in a timely manner (as stated). They were also nice enough to take pics for me (since I'm unable to go into the attic). My parents have used LB Heating & Air for several years. I would highly recommend this company and I will use them more in the future (when needed) :)