The service people are very polite and well trained. They know what they’re doing and they don’t rip you off by adding extras. They’re the only company we trust to service our unit. After years of looking for someone and only finding people that wanted to replace parts that weren’t broken, we came upon Long Beach Heating And Air. they are very honest. We appreciate their honesty. Their prices are fair and they can usually get to you within a day or two.