Floorcoverings International was very easy to work with. They installed hickory engineered hardwood flooring downstairs and a very soft carpet with a 1/2 inch pad upstairs. They performed the service before we moved into our new home and finished the service quicker than expected. We have enjoyed our product selection and the results. There were some bumps in the road with communication, but it was an easy fix and the experience was smooth once we were on the same page. I would recommend their service.