Service technician (if you can call him that) "immediately" upon entering my home, "BEFORE" even assessing my unit or equipment starts to "high pressure" try selling me a new $10,500 air conditioning/ furnace unit "forcefully" insisting the "three year old" unit in my home is undersized and the builder did a poor job matching it to the house. He "NEVER" even looked at the service duties they were contracted for, and just continued with his "high pressure upsize sales pitch" until I called his office and told them I wanted the guy out of my home.
The unit heated and cooled my home very well last year, and the unit is still under warranty for parts, which he said they do not cover. I tossed this dishonest, distrustful, untrustworthy company out of my home, and had them replaced with a reputable company