We had Nick out to service our furnace. He was on time, polite, knowledgeable, and reviewed his findings with us in a way we understood. He also provided a thorough and comparably-priced quote for a new water heater, which was installed a few days later by Camryn and Brent. They were both great. They got the water heater installed in a short amount of time and spent extra time to give me an overview of how it works. Would definitely recommend.