UNITS Mobile Storage of Houston

Business Description:

UNITS Mobile Storage is a LEADER in the mobile storage industry. Our containers are strong & secure providing you the best containers on the market.

Categories

moving & storage
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Nancy e's Review

Service

Will Recommend

Total Experience

Houston, TX

UNITS Mobile Storage of Houston

Great service and price however..........

The customer service was great. I felt like you guys truly cared! I was so happy to find Units after my home flooded. HOWEVER. When it was time to turn the Unit in, I was charged upwards of 20$ per day for the few days in October that I had the Unit. I can understand charging that kind of fee if I only rented to Unit for a few days, but I had it for months. The few days in October should have been pro rated to the fee I was paying monthly.

comments

Thank you for the review Nancy, and we are sorry you disagree with our extended rental policy @ $19.99/day for the 5 extra days you kept the container. This is a service we provide to customers, like you, that run a few days into a new rental period (though we are not required to). We are sure the fee paid was much lower than what a our competitor's charge - which is a full month's rent for even 1 day into a new month's rent. We thank you again for your business and hope your home has been returned to normal!

UNITS Mobile Storage of Houston commented on 10/22/2015