I give Turf King five stars for correctly and thoroughly applying the lawn chemicals at our condo property. However, when I call the office and ask for additional treatment, no one shows up. Their communication skills are a zero. When they are here, they do a good job. But I want Gerri to know that the customer needs more attention and followup. I shouldn't have to be the one to repeatedly call them for service. This happened last year and I'll give them one more year to get it right or I'll be moving on. Turf King used to take of the lawn at our house and did a good job. Now that I'm on the Board at the Condo, I hired Turf King for this property. But their lack of attention has ticked me off. I'd like to continue working with Turf King because when they do the job, they do it right. Someone from the office needs to follow up to ensure a regular treatment schedule is maintained.