This is my first year to use Turf King so I have not yet had a chance to see how well everything works out. They took care of my lawn during the fall season, and I will have to wait until I see how my lawn looks in spring and summer to be fully informed. However, that being said, they are very punctual people, and very friendly on the times I have actually dealt with them. Most of the time they come when I am not here and they leave a message in my mailbox for me. So that is why I am giving them Four Stars on two categories until I can better see the results of their service when the lawn comes back out in full. But so far, I am happy with them.