I used Turf King last year to get rid of chinch bugs in my lawn. They did such a good job that I retained them this year for their full service plan.. I thought they were amazing about sharing information with me, and about doing the entire job. I have had other companies who put down a product, for example, fertilizer, and then tell me to "Water it in!" Not Turf King. They watered it in for me. It is small things like that which really matter to me. I was very impressed by the way they interacted with me. They took the time to fully explain what they were doing. For example, how the oil product they used caused the chinch bugs to starve themselves. Like I said before, I was so pleased that I signed up for the full service plan!