I have had my house 15 years, and I started service with Turf King two years after that. I have no complaints other than last summer when grass was cut, it looked like little gutters all down my lawn. But I don't think it was their fault. He did offer to fill in the bare spots. But because of the price, I'm undecided. I've been with Gerry for a long time. So I will continue to use his service. The main reason is I'm 75, and I cannot do my own lawn, and I can't shovel my own snow. I can't breathe right. So I need to stick with it. I would tell a potential customer to hire them. I'm not sorry I'm with Gerry at all! He's easy to work with on the phone as I never see Gerry. He runs his business very well. And I'd say he's professional. He's got to be because he's been in business so long. They are respectful of my home. His helpers are very good. I would recommend Turf King to my family and friends!