I have used Turf King for several years now, to perform routine lawn maintenance for our home, including weed control and fertilizing. The normal things. We use a tractor to do our own mowing. Anyway, as far as their workers, I never see them! They come, they do their job, and then they are gone. They leave a note in our mailbox telling us they have been there. Overall, they do a very good job. The only exception is that certain weeds took over one of my flower beds last year. I think they should have seen that. Maybe they need a little more personal contact with their customers? But overall, like I said, Turf King does a good job.