Business Description:

Platinum Pools designs and builds custom inground swimming pools in Houston, Beaumont, Victoria, and their surrounding Texas areas.

Categories

swimming pools & spas
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Joy's Review

Will Recommend

Price for Value

Total Experience

Katy, TX

Platinum Pools

Not a good experience!

Where do I start..........every single thing with the exception of the excavation and the tile and stone work has been wrong. And, there is a one week delay in order to have the problem fixed. My husband is an engineer, so everything was checked by us. For the average homeowner without any technical or building expertise, this would be a real challenge. The company cuts at every corner possible, including shorting footage, benches, drainage, etc. There is absolutely no communication between the so called Project Managers and the office. Very frustrating. I would never recommend this company. Our neighbor started six weeks after us with another company, and they are almost done. We have another month to go - 65 days so far.