Business Description:

Platinum Pools designs and builds custom inground swimming pools in Houston, Beaumont, Victoria, and their surrounding Texas areas.

Categories

swimming pools & spas
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Melanie's Review

Will Recommend

Price for Value

Total Experience

Houston, TX

Platinum Pools

Way too long, price to value abysmal

Pool started in June, it is November and we are not finished. Final inspection has not been scheduled. Plumbing company used should be investigated as price gougers. "Offered" to re-route the sewer line for only $1,600.00, company I found did it for $600.00. For the price charged for the pool, it should have been included. I dug two holes for new posts, and they were filled back in both times, even though I told the PM to ensure they were not touched. Clean-up crew left all debris behind the fence in my back yard.

comments

We are sorry the customer feels this way about one of our contractors that we recommended. Unfortunaty it took there person over a month to get the work done and inspected and with the 14 days of rain we had during this time it did delay the job. We do hope the customer enjoys the pool and we will be here for them if they need us.

Platinum Pools commented on 11/17/2010