Our experience with them went very smoothly. I thought they were very knowledgeable about what they had to do and the product was very good. The sales guy, Jeff, did a really good job explaining the features and benefits of the pools, and showed us different designs they could do within our budget. The construction guy, Paul, would come to the site and make sure things were going good and smooth. Overall it was very quick and fast and the end product is very good.