Business Description:

Platinum Pools designs and builds custom inground swimming pools in Houston, Beaumont, Victoria, and their surrounding Texas areas.

Categories

swimming pools & spas
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Reviews

5 Stars

Nederland , TX

5

D

Great company Read More

5 Stars

Beaumont, TX

5

Josh and his team were very easy to work. They did what they said they would do, and had a schedule for me to go by. I would highly recommend Platinum Pools. I was recommended by several co-workers who used them, and was told that Platinum was very professional. Really enjoying my beautiful pool....

great experience Read More

4 Stars

Bridge City, TX

4

Very happy with our Platinum Pool

Platinum was very professional, on time and on budget. I had no problem getting answers when I needed them and they continue to service after the sale. I was hoping to get a little more for the money however the pool turned out great and we are very pleased. Read More

4 Stars

Bridge City, TX

4

Overall good experience

I which they would have worked more consistantly from discipline to discipline, there were to many days that nothing happened, overall time frame could have been shorter Read More

2 Stars

Lumberton, TX

2

customer service is awful

Platinum pools is eager to please until after the sale. Eqipment is of poor quality and they are full of promises when it comes to service but DO NOT deliver. Read More

5 Stars

Refugio, TX

5

It was a good experience overall.

Platinum Pools was good. There were some issues with clean up and ditches that were resolved. But I had no big problems. I liked the supervisor that oversaw the project. He was very knowledgeable and a good guy. I have already recommended them to 3 people. Read More

1 Stars

Houston, TX

1

Warranty

BIG BIG issues once pool was finished and filled with water! No communication between contractors caused a cut off pipe to have a "fixture" placed when plaster installed. Water drained out of "fixture" into cut off pipe and into my yard (completely flooded). Had... Read More

4 Stars

Houston, TX

4

Well above average

We loved working with Stacey, Belinda and Paul during the construction, everyone one was more than attentive to our needs, questions, comments and suggestions. The team well orchestrated the entire project and had my satisfaction at the top of their priorities. ... Read More

5 Stars

Fulshear, TX

5

Overall great experience

Process had pain points at times. As usual Platinum made things right. I can't say much more than that. Will recommend Platinum to anyone looking for a pool. Read More

5 Stars

Houston, TX

5

Very happy customers

The work was done according to the plan, and the few hick ups along the way were dealt with in a timely manner, and in coordination with all parties involved. We were kept informed through out the different stages. We are very satisfied with the end product. Read More

4 Stars

Anahuac, TX

4

Great overall experience.

Our pool was installed exactly on the target date that was stated in our contract. The supervisor came by almost everyday to check on the work being done. Contractors that were used did excellent work. Overall, everything went great. Read More

5 Stars

Beaumont, TX

5

Good Experience

Platinum Pools was good at handling all our concerns in a timely fashion. I don't think anyone has a perfect experience with a pool install but their company stood behind their product and did a fine job. Read More

5 Stars

Orange, TX

5

Had a great experience with Platinum Pools

Had a great experience with Platinum Pools. They came in started a schedule and stayed on that schedule and had our pool ready in about a month. Was not expecting that fast! Good customer service through out the whole construction process. They explained how to... Read More

4 Stars

Port Neches, TX

4

overall a good job, but...

overall a good job, but just like any contractor, you have to stay on top of every aspect of the job if you want things done a certain way. the electricians wanted to run the electrical through my attic after i had already talked it over with job supervisor to run... Read More

5 Stars

Lumberton, TX

5

Very Quick Response

I called and got same day service. Read More