My son went to school with the family who owns Bug Out Service of West Florida. He uses them, and he recommended them to me. Now, I am using them on several properties myself. Most recently, I had an emergency situation on a new property, so I called them. I know that their schedule was tight, but they managed to work me in, and I appreciated that. They came out promptly, and they spent a good amount of time going over the property to determine if there was a pest problem, as reported. They were very thorough!