I have known Lee, the owner of Bug Out Service of West Florida, for about 15 years. So, I decided a few years ago to hire them. Now, they take provide pest and termite control for my personal residence, and my rental units. Their customer service is always outstanding, and they answer their phones when you call them, If there ever is an issue, where they need to come back out and spray, they do it within 24-48 hours.