Even though I wasn't there, the initial job done by Bug Out Service of West Florida was great. They also did a good job following up. In the beginning, I was hemming and hawing about moving forward and the salesperson talked me through it. Since they were here I haven't had any problems and it's been a couple of weeks. The technicians were also good about cleaning up. I live in a community with an HOA, so I asked around for recommendations from my neighbors to find out which pest system was allowed. Bug Out Service of West Florida is the one that was recommended.