This was our first time working with the Bug Out Service of West Florida but I had heard so many good things about their services because I'm actually good friends with the owner! I was having some issues with rodents and bugs getting into my home so he recommended that I get a treatment and almost guaranteed success the success of the product. So far everything has gone exactly as promised! I haven't seen any bugs or rodents inside my home since the treatment and that is great news. Very impressed with the high levels of customer service they provided me throughout the service, they communicated very well with me and were also very respectful of my property. I would highly recommend their services.