I was expecting a major repair requiring the opening up of an outer wall to replace an inoperative shower faucet. Kenny came out and inspected the bad faucet. It was nothing more than a bad cartridge. The faucet put up quite a fight due to calcium build-up. Kenny had the correct tools and parts on the truck to do the entire repair. Works like new. The price for the labor and parts was very reasonable too. I have used Arico in the past to re-pipe my entire house and will continue to call on them when there is a job I can't handle. It is because of people like Kenny that I call on Arico for help.