I really love how First Impressions sends out the same tech to do the cleaning each time. It is a big family room and there are a bazillion toys and things to be cleared. But, he knows the room and he always does a great job for us. He is friendly and professional and we really like the consistent quality of service. This last time they cleaned the carpets and two sofas for us. Once again, the work was excellent! We would highly recommend First Impressions to everyone!