I have used First Impressions before to clean my carpets and upholstery for me and so I knew they would do a great job for me this time too. They are very professional people and they have great customer service. For example, the service tech knew my housekeeper from another job he did and they had a good conversation while he was here. Nowadays, when somebody remembers their customers from one job to another, that is a rare thing. I highly rate this company and I definitely recommend First Impressions to everyone!