I have used First Impressions two times now, and they are a top notch company! Most recently, they cleaned my carpets and they also cleaned an Oriental rug for me. The Oriental rug needed special care and First Impressions provided that level of care! I am very impressed with their professionalism and with the way they treat their customers. They are definitely a Five Star company all the way around and I highly recommend them to everyone! Their level of service is unbeatable!