First Impressions made a great first impression on me. A friend recommended them to me, and I'm glad they did. They were right on time for the appointment and did a great job. I did not remember how clean my carpet could be until First Impressions did the cleaning. They cleaned my carpet, my steps and my area rugs. The servicemen were very kind and nice; they know how to treat a customer. The prices were very reasonable too. I highly recommend using them.