First Impressions did a fantastic job for me. He came and cleaned two couches and a rug. All three look wonderful. He was right on time and went right to work. He was amazing, very personable and hard working. He was also tidy and efficient. He had great customer service skills. I was thrilled with the results of his work. I'm glad I gave First Impressions a call. I will definitely be recommending them and using them again.