We've used First Impressions for over twenty years. We used to live in the same neighborhood. They are always very, very good. We have them clean our carpet and tile on a regular basis. They always send out the same technician who does a great job. We've gotten to know him personally. Having a person who knows you and knows your home means a lot to me. It's a type of very good service that I appreciate. I highly recommend First Impressions. We will continue using them, of course!