I've used First Impressions before and will use them again! My neighbor recommended them to me. She uses them too. The first time they were here, First Impressions cleaned my carpets. This time I had them clean my couch and upholstered dining room chairs. I have three dogs, two little ones who like to get on the couch, and a big one who leans up against the couch. Each one of them leaves dog hair sticking to the cushions. One of the small dogs is still a puppy, so I imagine I'll be doing my part keeping First Impressions in business! They are easy to reach and scheduling cleaning is easy. They show up on time and do a great job. I recommend First Impressions!