STAY AWAY

-218 days to complete job; (straighten a few poles and replace a 22 ft section)
-prior to that, 3 times told someone would show up on Monday morning; All 3 times no-one showed and no-one called.
-2 additional times was told they were 2-3 weeks behind and someone would call; No-one called.
- Countless times had to call or text to either find out why they didn't show up or what was going on.
- Once they finally arrived in May, installed wrong fence boards and just left without checking with me first.
- Once they came back, they cut the bottoms of fence boards freehand with a circular saw which left the entire bottom of the fence crooked. (none of the boards were 90 degrees on bottom) They again left without checking with me.
- Once another crew came back, they only arrived with 9 fence boards and said we'd have to reschedule again.
- They finally finished the job properly on 05-31-22, a full 218 days from the time we paid and a full 92 days after the projected start date.

This experience was a nightmare. The best way I can describe their attitude is apathy. Once we paid the deposit, the communication was horrible if not virtually non-existent. We were patient until about a month after the projected start date. Then, we literally had to call and text constantly and constantly threaten to contact the state, the bbb, and leave bad reviews to get them to take us seriously. And even after that, they never took responsibility, never showed an ounce of respect for our money, our time, or our helplessness in the situation.

There is something very wrong at this company. Incompetence? Not sure. Something has to be going on behind the scenes because I know several people who have interacted with them over the years and decades ago they used to be a premium company. Now?

You will pay a premium price for a budget job from an apathetic group of people.

STAY AWAY