So much is wrong with this company. The day before the move the driver arrived and told us his truck would not fit down our street or driveway and would cost us an additional $3,000. Yep - what choice did we have - closing was two days away.

THEN when our things arrived we had damage. Our new 55" TV was damaged, chest of drawers smashed, lamp broken, two leather chairs scratched terribly. When we filed a claim Arpin denied responsibility completely for the TV - saying there was no visible damage on the outside of the TV so they can not be sure that the big black line running through the center of our TV wasn't there before the move. Why would we pay additional for a TV box and the move - just to hassle with a company for a claim?? NO - we are honest people and the implication there is that we are not.

They are very impolite when you try and talk with them and gave me the option to pay $300 to go to arbitration. Really? You damage my items that I have already overpaid you to move and then I have to pay move to MAYBE make you responsible for what you damaged?

HORRIBLE company - RUN.