Received property with damaged/non-working items. Filed a claim with the company and received an email showing receipt of my claim. Within 48 hours, I received another email stating that my claim was denied. No explanation or anything, just a note to forward my claim to the military. Have been in the military 24 years and have never been treated like this by a carrier. Being in the military, we are assigned a packer and carrier. We don't have the option to pick and choose who we want. Arpin obviously understands the process and take full advantage of it.