I received very short notice orders and had four days from when I contacted DTS to the driver picking up my household goods. This was my first military move and couldn't have asked for a better experience. The driver (Dana) knew what he was doing, took charge of the crew, and made sure to explain everything in detail with me and how to process should work. Since it was a short fuse move the driver had warned us that goods wouldn't be delivered for a couple weeks. He made sure to keep in contact with us on his journey across country (Arizona to North Carolina) and let us know if any issues came up that would cause the delivery to be postponed. He was just as welcoming and helpful at the delivery end. Everything was completed in a timely manner, and no damage was done to any items. Couldn't have asked for a better experience - you have a great driver on your hands!