Business Description:
Creating Customers for Life For over 100 years, the Arpin family and its worldwide agency network has been providing high caliber moving and storage services .
Categories
moving & storage
Arpin Van Lines Inc.
99 James P Murphy Ind Hwy, West Warwick, RI 02893, USA
(401) 828-8111

Service

Total Experience

Will Recommend

michael d.

Kenmore, WA

Arpin Van Lines Inc.

Bad moving company, not recommended

The Navy had Arpin move my household goods to Washington Sate from San Diego and they were a nightmare to deal with. I must have called at least 20 times but no answer and they didn't return voice mails. After finally getting hold of "wookie" i think, she told me my household goods would be delivered in 3 days time and if I wasn't there they would put my stuff in storage at my expense. I explained to her I would be down in OR on business and they really should had notified me earlier or answer one of my 20 phone calls so I could have made arrangements and I got the "we only have to give you 2 days notification.

By the way Wookie, if you call a client and leave a voice mail but leave no details about what your calling about, you might as well not have called.

So I had to drive 400 miles back home so I could be there when Arpin decided what was best for them.

Oh yea and they dropped my motorcycle in the truck because they didn't secure it correctly...thanks!

Highly not recommended!

comments

Hi Mike,

We're sorry to hear that you were unsatisfied with your moving experience, but when it comes to the communication about your goods, we can only go by when the base tells us that information. We wish you all the best and hope you're settled into your new home.

Sincerely,
Arpin Van Lines

Arpin Van Lines Inc. commented on 07/13/2015