Business Description:
Creating Customers for Life For over 100 years, the Arpin family and its worldwide agency network has been providing high caliber moving and storage services .
Categories
moving & storage
Arpin Van Lines Inc.
99 James P Murphy Ind Hwy, West Warwick, RI 02893, USA
(401) 828-8111

Service

Total Experience

Will Recommend

Roberto B.

West Point, NY

Arpin Van Lines Inc.

Do not hire this company

Arpin received a military contract to pick up my house hold goods from West Point, NY on 24 June 2015. After waiting till noon with no one showing up I called only to be informed that no driver was ever assigned. I spoke to Carol who was working the issues but left home at the end of the work day with no follow up or movement. I called Mike Florence twice, left a message and no response. I called Brian Asey three times, left two messages, no response. It is 5:00pm with no returned calls, explanation nor do I know when and if my house hold goods will be picked up. I was supposed to depart the area today and no am incuring additional financial burdens that are at the fault of Arpin. This is also causing additional issues as I am unable to meet housing inspections, financial appointments and final transition appointments that have been scheduled for three weeks. These agencies are now booked and it is unknown if they can fit me in, causing further delay to my timeline, again at the fault of Arpin. I need answers ASAP and it is very unprossional that I am the one that has to call as I have not received a single phone call during this entire time. Hopefully someone will call me at 915-490-0529. I doubt my household goods will be picked up on 25 June, already a day after the contracted time.
CPT Roberto Becerra

comments

Hi Roberto,

We're sorry to hear about the issues you're facing with your move. We have sent your concerns over to the Military department. Thank you for bringing this to our attention.

Sincerely,
Arpin Van Lines

Arpin Van Lines Inc. commented on 06/25/2015