Business Description:
Creating Customers for Life For over 100 years, the Arpin family and its worldwide agency network has been providing high caliber moving and storage services .
Categories
moving & storage
Arpin Van Lines Inc.
99 James P Murphy Ind Hwy, West Warwick, RI 02893, USA
(401) 828-8111

Service

Total Experience

Will Recommend

Thomas F.

Fort Hood , TX

Arpin Van Lines Inc.

Worst company very !

Worst company ever ! This is a military move ,our pack date changed 2 times and I was asked if they could extend it out one day due to our large shipment . When the driver arrived at our house he said the shipment was not as big as they made it out to be . Driver and Packers worked from 8 AM till noon the first day then came back on the second day at 8 AM and finished by 1 . So technically they could have did it all in one day ! I was also told that the extra day would not extend my delivery date . Well It's been two weeks since our shipment was shipped and the company Still can't give us a good date or time your house hold good will be delivered ! We were give several different dates 22 ,23 , 26 ... today is the 26 , time frame was 8am -10am and it 1:32 and still nothing ! When I called customer service I was told I'll get right back to you . a half an hour later I had to call customer service back . They Still can't get a hold a driver to find out what time he will be here . Now I'm being told no later than 5 PM today . Let's just say I'm not holding my breath on that time either... it's sad this is how your company does business. I would not recommend this company and will be taking to transportation about their services .

comments

Hi Thomas,

We're sorry to hear about the varying information you were given regarding your delivery date. Our records show that your shipment has been delivered, so we hope it was a nice, smooth one. Thank you for bringing this to our attention so we can streamline this process better in the future.

Sincerely,
Arpin Van Lines

Arpin Van Lines Inc. commented on 09/29/2017