They count on seniors trusting then. I did and they ripped me off big time. Charged me $1,700.00 for a water heater> Wasn't a emergency during off hours just a slow leak they looked at in the afternoon during a weekday. Easy access sol not a lot of time required to replace. Grew up in Runnemede with founders son and I thought they were trustworthy. My mistake. The people running Runnemede have no scruples, and count on your misplaced trust. Needless to say I would never recommend using their services. I strongly recommend reseaeching customer feedback before you hire anyone, but beware of phony ratings. like five star ratings vs one star on this site