Called July 25 2025 and made an appointment to be moved on a Friday August 22 2025 at 8:00 am. The owner Chris was helpful and a price was negotiated. He then demanded that he be paid by Venmo. As I do not use the app he was able to set up a credit card acceptance link through his bank. Monies were paid in full at that time for a 3 (Minimum) hour move.
At 8:00 am the allotted time for the move I received a call from a gentleman stating that he was the employee charged with the moving task and he was not showing up due to the fact that Chris's employees had walked due to not being paid for their work and overall bad treatment by Chris. I tried contacting Chris at the phone numbers previously used with no answer. Finally I called one of the out of state numbers that was advertised on the website and Chris answered. I demanded an explanation and stated that we had a contract.
He immediately got defensive and very rude stating that I was not going to have service that day due to my attitude. The ending note of Chris along with many expletives, stating good luck getting your money back. Do not use this company! I will be contacting the BBB and have already left a message with the CT Attorney Generals office. Moving is stressful enough without having to compound issues by hiring a disreputable company. After looking at his replies to other bad reviews be assured that I an not one of his "Disgruntled " employees, only a customer that received no service for a paid contract. So there is no confusion due to the screen name, my name is Michael Cottrell.
Please check the BBB website for the Truth In Advertising and The Real Score directly below. Information and Alerts
BBB Rating
F
Reasons for rating
Failure to respond to 3 complaint(s) filed against business
Advertising issues found by BBB
6 complaint(s) filed against business
Service Area
New Haven County, CT
Alert Details
This business has 1 alert.

Alert
Alert
Information involving 2 Young Studs Moving's advertising is included in this BBB Business Profile.

Important Information
Advertising Review
In April 2023, BBB contacted 2 Young Studs Moving regarding claims in its advertising. The business responded but did not address, substantiate, or modify the claims brought to its attention by BBB.

At its website is a square graphic with the statement "A+ rating." According to the BBB Code of Advertising, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. BBB requested that the business explain who has assigned an A+ rating to 2 Young Studs Moving and add this information to its website.

Its website lists its Massachusetts Local Authority Certificate/License as 31595. BBB was unable to confirm this and requested that the business provide written proof of current licensing issued the state of Massachusetts.

The company's listing at angi.com states "With an A+ Rating by the BBB, you can trust that we are a local company with a great reputation to protect." 2 Young Studs Moving does not currently have an A+ rating, BBB requested that it make adjustments to its advertising.

The business states on its website that "We also offer the best insurance protection available in the industry." Advertisers must not deceptively or falsely disparage a competitor or competing products or services in their advertising. Truthful comparisons using factual information may help consumers make informed buying decisions, provided the advertiser can substantiate all claims made. BBB requested that the business provide proof of this claim or consider modifying it.
Chris-Know your audience