It had been nothing but great satisfaction with our 2 Jack Russell’s Sophie and Dylan. We are comfortable leaving them while we go on vacation. No worries. Our vet is there. Good daycare. And the caregivers DO care about the animals. It’s super clean. We have been boarding fior about 10 years. If there is anything and I mean anything out of the ordinary going on with your dog, THEY CALL you. THE END.