They are incredible! I have used their services for the past twenty years, and I am always amazed with the job they do. My carpet still looks just as new as it did twenty years ago, which speaks volumes about the quality of their products and their performance. I use all of the products Chuck Turner invented himself, and I always recommend their products and services to my friends and home visitors. I just had a spill on the carpet a little while ago, and my caregiver used their spot cleaner to get the stain out. Their products are absolutely amazing, and I am happy to keep spreading the word about their carpet cleaning services and their products.